S79 SBS bus at Staten Island Mall. The Select Bus Service (SBS) system is sometimes criticized due to the lack of ticket machines or level boarding.

Criticism of bus rapid transit centers on the gap between systems marketed as bus rapid transit (BRT) and established standards. There is also a common critique, that in many cases of BRT, light or heavy rail should have been built instead. Some implementations, sometimes described by transit critics as BRT "lite", are viewed as incremental improvements to conventional bus service rather than "full" BRT. The Institute for Transportation and Development Policy has published the BRT Standard in an attempt to improve consistency in terminology.

Because BRT shares many characteristics with traditional bus transit, there are fewer barriers to removing expensive or difficult to implement features. This flexibility can result in initial service improvements being gradually scaled back after a route is launched, especially when driven by financial and/or political limitations. Parametric cost models suggest that, under high cost scenarios, BRT can have peak operating costs up to 24% higher than similar rail based services. This gradual reduction of dedicated transit features is also sometimes referred to by North American commentators as "BRT creep".

Description

Terminology differences can lead to systems that are not recognized as "Bus Rapid Transit" by the BRT Standard. For example, a rating from the Institute for Transportation and Development Policy (ITDP) determines systems like Boston's Silver Line and New York City's Select Bus Service as "Not BRT".

A writer for the Virginia blog The Arlandrian urged residents to use the ITDP scoring worksheet (BRT Standard) to evaluate local BRT proposals. Washington D.C. area writer Dan Reed says when BRT systems are scaled back, the results are "bad for commuters, but it's also bad for taxpayers who were sold a high-end service only to find out that we just painted the buses a different color".

Dan Malouff, a northern Virginia transportation planner, writes in an opinion piece republished by The Washington Post that "there are a thousand corners like that you can cut that individually may or may not hurt too much, but collectively add up to the difference between BRT and a regular bus", citing examples such as shared or HOV lanes instead of dedicated lanes, traditional stops instead of full-featured stations, no fare pre-payment, and no traffic signal priority. Detroit writer Michael Jackman similarly identifies the removal of "signal pre-emption, dedicated lanes separated by concrete berms, heated, ADA-compliant stations, preticketing, and more" as evidence of similar patterns.

Counterarguments

In 2013, journalist Matthew Yglesias, writing in an Slate Magazine editorial, calls "BRT creep" a genuine concern, while arguing that "I don't think you should see that as a problem with buses, it's a problem with cheapskates".

Houston Tomorrow, a Texas nonprofit civic group, argued in 2012 that better legal definitions can address the issue, citing wording that "specifically defines Bus Rapid Transit as having a separated right-of-way (at least for the majority of the line and during peak periods), defined stations, short headways and signal priority".[better source needed]

Additional examples

  • In Seattle, plans for BRT lines were scaled back to allow mixed traffic operation on large portions of the lines
  • In San Jose, the Alum Rock-Santa Clara BRT line includes one mile of dedicated bus lanes along the seven-mile route, while plans for a second BRT route along El Camino saw the proposed dedicated bus lanes dropped before the project itself was eventually cancelled.
  • In Portland, dedicated lanes were scrapped early in the planning process, while the BRT label was kept.
  • In Delhi, after the BRT opened in 2012, an activist filed a lawsuit because the dedicated lanes took away space from cars. A judge in the Delhi High Court ordered that general traffic was to be allowed in BRT lanes, though this was reversed.
  • In New York City and East Lansing, plans for physically separated lanes were discarded in favor of curbside lanes to reduce cost.
  • In Cleveland (the HealthLine) traffic signal priority is no longer in effect due to driver complaints.
  • In Boston, the Silver Line has a high frequency service and BRT brandng, but lacks dedicated lanes for most segments.
  • In the Denver-Boulder area of Colorado, the "Flatiron Flyer," which was originally pitched as a BRT service, gradually did away with advance ticketing, signal priority and most dedicated lanes.
  • In Las Vegas, the Regional Transportation Commission of Southern Nevada's four lines branded as BRT lack some features. The SDX (Strip-Downtown Express), Boulder Highway Express (BHX), and Sahara Express (SX) routes operate in dedicated lines only along portions of their route, have simplified "stops" instead of stations, and no longer use specifically branded vehicles. A fifth line, the MAX line along Las Vegas Blvd North and branded as an early BRT system, was later converted to a higher frequency local route.[citation needed]
  • In San Francisco, the Van Ness Bus Rapid Transit project omits raised platforms for level boarding; station platforms will be built at standard sidewalk height instead.
  • In Buenos Aires, Argentina, the Metrobus does not have level boarding, signal priority or off-board fare collection.
  • In the Minneapolis/St. Paul region there are several routes marketed as BRT. One is the METRO Red Line, which opened in 2013 between Apple Valley, Minnesota and Mall of America in the southern suburban region of Minneapolis. This line has every 20 minute service, no off-board fare collection, and instead of a dedicated right-of-way, there are shoulder lanes that buses may use during traffic backups. Another route is the A Line (Minnesota), between South Minneapolis and Roseville, Minnesota. It also has no dedicated right-of-way, although headways are every 10 minutes and there is off-board fare payment.[citation needed]
  • In Guangzhou, China, authorities [specify] decided to open GBRT lanes to mixed traffic during peak hours.
  • In Metro Manila, the EDSA Busway served by the EDSA Carousel does not offer off-board fare collection or level boarding with most of the stations being island platforms, and limited accessibility in many stations with no elevators nor ramps. Since 2024, SM has begun upgrading some stops to have concourses, the design of which the Department of Transportation is aiming to replicate across all stops.
  • In Cebu City, the Cebu BRT does not have off-board fare collection. Since 18 March 2026, the city has opened the BRT lanes to public utility jeepneys (PUJs) as a temporary solution after complaints from drivers and jitney passengers over heavy traffic after the BRT was operational.[citation needed]
  • In Auckland, New Zealand, the dedicated Northern Busway only runs between Albany and Akoranga bus stations; services north to the Hibiscus Coast and south to the Auckland CBD operate in mixed traffic. Northern Busway services also use on-board fare collection (albeit with the contactless AT HOP card).[citation needed]
  • In Melbourne, Australia, the SmartBus network is labelled as a premium bus service, with four of the nine SmartBus routes marketed as Doncaster Area Rapid Transit (DART). All nine SmartBus routes are run on shared roads, have on-board fare collection, lack level boarding, have limited traffic light priority, and service frequency (every 30 minutes on evenings and weekends). The bus lanes in Lonsdale Street and Hoddle Street are temporary, being shared with cars after 7PM and on weekends.[citation needed]
  • In Memphis, Tennessee, mConnect is branded as BRT despite dedicated bus lanes being planned only along B.B. King Blvd. and Second St, less than 15% of the total planned route.
  • In Austin, Texas, two routes marketed as BRT were introduced under the MetroRapid banner in 2014. Outside of a short stretch of transit-priority lanes shared by other local and commuter routes through Downtown, both the 801 and 803 operate in mixed traffic. Subsequent MetroRapid investments were included in Capital Metro's Project Connect high-capacity transit plan as "Bus Rapid Transit Light"but which are now referred to in official documents simply as MetroRapid.
  • In Niigata, Japan, authorities [specify] planned to introduce a BRT system to tackle the problem of lack of bus drivers. The system was to improve efficiency by merging routes on the main bus corridor into the BRT Bandaibashi Line, introducing articulated buses, shortening branch routes and building weather-protected interchange stations. Construction of bus lanes was scrapped during the planning process, and only some of the stations with weather-protected roofs but no platform-level boarding were built. Authorities eventually stopped branding the corridor as BRT, converted the service to local routes and re-extending branch routes to the downtown.[citation needed]
  • In Tokyo, Japan, the Tokyo Metropolitan Government introduced the Tokyo BRT as the main transportation connecting the downtown and the bay area, including Harumi Flag, the residential area converted from the former Tokyo 2020 Olympic Village. It was planned that dedicated bus lanes and full-featured stations with ticket machines are built. However, due to the COVID-19 pandemic and inflation, most of the bids for the constructions were unsuccessful. Ultimately, only Shimbashi Station was built with a roof, while simplified bus stops were built for other stops and the system has limited BRT features.[citation needed]
  • In Osaka, Japan, the Osaka City Bus introduced the Imazato Liner bus rapid transit service in 2019 connecting Imazato Station, the current southern terminus of the Osaka Metro Imazatosuji Line, with the southeastern portions of Osaka that are not served by the Osaka Metro Tanimachi Line. It is being operated as a temporary pilot program to stimulate demand along the planned route of the postponed Imazatosuji Line southern extension, originally slated to end in 2024 but the program now being slated to end in 2026. Despite operating as a de facto temporary service extension of a subway line, the service does not feature dedicated bus lanes, uses the existing regular bus stops, and suffers from infrequent bus arrival time intervals of 20–30 minutes or 10–15 minutes if running on a shared segment.[citation needed]
  • In Calgary, Alberta, Canada, Calgary Transit operates several routes marketed as BRT, however they do not have many elements that are typically involved in a BRT operation. Route 300 with service to Calgary International Airport lacks dedicated lanes, off-board fare collection, heated shelters, or signal preemption.[citation needed]
  • In Indonesia, Deddy Herlambang, an domestic transportation observer, wrote that, many systems marketed as BRT lack the core features that distinguish true Bus Rapid Transit from regular bus services. Such as fully dedicated lanes, off-board fare collection within enclosed paid areas, and weather-protected stations. In many cases, stops consist only of a roadside bus stop sign due lack of funding. Of the 14 BRT corridors operated by Transjakarta, all still lack fully segregated bus lanes in certain sections. Other systems, such as Trans Semarang and Trans Jogja, meet most BRT criteria but operate without dedicated bus lanes.
  • In Porto, Portugal, the Metrobus by Metro do Porto, Lines 1 (Boavista Avenue to Praça do Império) and the extension, Line 2 to Anémona and Castelo do Queijo, were originally going to be LRT services, but later, plans were scaled back to become a BRT line for the usage of a funding program made by the Portuguese government.[citation needed]

See also