Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.

General

System names listed with a light purple background are no longer in active development.

SystemCreatorLicenseImplementation language(s)Back endLaunch dateLatest stable releaseLatest release date
Apache BloodhoundApache Software FoundationApachePythonMySQL, PostgreSQL, SQLite20120.82013-08-23; 13 years ago
Apache AlluraApache Software FoundationApache License 2.0PythonMongoDB20221.18.02025-08-08; 8 months ago
Assembla TicketsAssemblaProprietary, hosted. Available for free for open source projectsRubyMySQL2008
AxosoftAxosoft LLCProprietary, SaaSC#, .NETSQL Server2002
Azure DevOps Server (Team Foundation Server)MicrosoftProprietary, commercial.NETMS SQL Server 2005 & 20082005
BugzillaMozilla FoundationMPLPerlMySQL, Oracle, PostgreSQL, SQLite1998-09-195.22024-09-03; 19 months ago
DebbugsDebianGPLPerlFlat file, Berkeley DB indexes[citation needed]Between 1994 and 1999
DolibarrDolibarr communityGPLPHPMariaDB, MySQL, PostgreSQL, SQL Server (experimental)201823.0.22026-04-04; 11 days ago
Faveo HelpdeskLadybird Web SolutionOpen Software LicensePHPMariaDB, MySQL2015
FogBugzGlitchProprietary, SaaSASP on Windows, PHP on macOS, FreeBSD, and LinuxSQL Server, MySQL2000
FossilD. Richard HippBSDCSQLite20062.262025-04-30; 11 months ago
FusionForgeVarious (open source contributors)GPLv2PHPPostgreSQL2009-02
GLPIINDEPNETGPLv2PHPMariaDB, MySQL2003-11-17
GNATSFree Software FoundationGPLC, Web Front-end In PerlText files with custom daemon/search engine19924.2.02015-02-26; 11 years ago
Helix ALM (aka TestTrack)Perforce SoftwareProprietaryC++, Qt5, JavaScriptOracle, PostgreSQL, SQL Server, SQLite19962024.12024-03-01; 2 years ago
HP Quality CenterHewlett-Packard, formerly Mercury InteractiveProprietary.NET (client), Java (server)Oracle, SQL Server1995
JiraAtlassianProprietary. Free community licenses for open source and academic projectsJavaMySQL, PostgreSQL, Oracle, SQL Server200210.1.19 October 2024; 30 May 2025
LaunchpadCanonical Ltd.AGPLJavaScript, PythonPostgreSQL2004-01
MantisBTVarious (open source contributors)GPLPHPMariaDB, MySQL, PostgreSQL, SQL Server (experimental), Oracle (experimental)20002.28.12026-03-16; 30 days ago
Microsoft Dynamics CRMMicrosoftProprietary, commercial.NETMicrosoft SQL Server2003
OpenProjectOpenProject Foundation e.V.GPLRuby, JavaScriptPostgreSQL2010
org-modeCarsten DominikGPLEmacsFlat file2003
OTRSOTRSProprietaryPerl, JavaScriptMySQL, PostgreSQL, Oracle, SQL Server2002
PhabricatorFacebookApachePHP2010
RedmineJean-Philippe LangGPLv2RubyMySQL, PostgreSQL, SQLite20066.1.22026-03-17; 29 days ago
Request TrackerBest Practical Solutions, LLCGPLv2PerlMariaDB, MySQL, PostgreSQL, Oracle, SQLite (testing only)1999-10-136.0.22025-10-22; 5 months ago
RoundupKa-Ping Yee, Richard JonesMIT (ZPL v 2.0 for the template system)PythonSQLite, MySQL, PostgreSQL, anydbm20012.5.02025-07-13; 9 months ago
StarTeamoriginally Starbase Corporation, currently BorlandProprietaryC++, Java, etc.SQL Server recommended, Oracle, IBM Db2 supportedUnknown
SupportworksHornbill SystemsProprietaryC++, PHPSQL Server, MySQL, Oracle, Sybase1994
SysAidSysAid TechnologiesProprietaryC#, JavaDerby, Microsoft SQL Server, MySQL, Oracle2002
TracEdgewall SoftwareNew BSDPythonSQLite, PostgreSQL, MySQL2006-10-01
TrackerSuite.NetAutomation CentreProprietaryC#SQL Server, SQL Server Express2006
TrelloAtlassianSaaSNode.jsMongoDB2011
TuleapenaleanGPLv2phpMySQL2011
TwprojectOpen LabProprietary, some parts LGPLJavaall relational (uses Hibernate)2003
WrikeWrike, Inc.Proprietary, hostedJavaPostgreSQL2006
YouTrackJetBrains s.r.o.Proprietary, stand-alone and hosted, free version, free for open source projectsJavaJavaScript, Kotlin2009
ZammadZammad GmbHAGPLRubyMariaDB, MySQL, PostgreSQL20167.02026-03-04; 42 days ago
SystemCreatorLicenseImplementation language(s)Back endLaunch dateLatest stable releaseLatest release date

Features

SystemDocumentation integration/generation, reportingTest planning integrationCustomizable workflowUnicode supportCustom fieldsSLAPlugin APIMultiple projectsFull-text searchIndexed full-text searchIndexed file searchEdit conflict warning
Apache BloodhoundYes, integrated wikiYesYesYesYesNoYesYes (as of 0.6)YesYes uses WhooshNoNo
Assembla TicketsYes, Wiki syntax, email notification, linking to Subversion commits, document manager, charts, reports, notificationsYesYesYesYesNoYesYesNoUnknownNoNo
AxosoftYes, Team Wiki, Burndown, GitHub and TortoiseSVN integration, dashboards, custom reports for OnPremises, e-mail notifications and alerts, customer portal, RSSNoYesYesYesYesYesYesNo
Azure DevOps Server (Team Foundation Server)Yes - workflow definitions, process documentationYesYesYesYesNoYesYesYesYesYesNo
BugzillaYes, reporting: integrated reports and charts, scheduled reports by mailYesYesYesYesNoYesYesYesYes When using MySQL MyISAM or Oracle Database but not PostgreSQLYes
DebbugsNoNoNoYesNoNoNoUnknownNoNo
Faveo HelpdeskYes, Integrated Social Media, In-built Knowledge Base and ReportingNoYesYesYesYesYes—N/aYesNoNoNo
FogBugzYes, Integrated wikiNoYesYesYesNoYesYesYesYesNoYes
FossilYes, Integrated Wiki in addition to integrated versioned project documentation via web ui.NoNoNoYesNoNoYesNoNoNo
FusionForgeYes, integrated Mediawiki, discussion forums, news blogs, email integration, export to CSV, reporting graphsNoYesYesYesNoYesYesYesNo
GLPIYes, Contains a proprietary knowledge base of sortsYesYesYesYesYesYesYesYesYesYesNo
GNATSNoNoNoNoNoNoNoUnknownNo
Helix ALMYes - Advanced reporting, integrated charts, export to Excel, workflow with triggersYesYesYesYesNoYesYesYesYesNo
HP Quality CenterYesYesYesNoYesNoYesYesNoNoNoNo
JiraYes, Dashboard with reporting widgets (Open Social) Excel, Word, customizable charts, Confluence (Enterprise wiki)YesYesYesYesYesYesYesYesYes Uses LuceneOptionalNo
LaunchpadYesUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownUnknownNo
MantisBTYes, Integration of MediaWiki, DokuWiki, XWikiNoYesYesYesNoYesYesYesYesNoYes
Microsoft Dynamics CRMYes, reporting: integrated charts and reports, export to Excel, Mail MergeNoYesYesYesNoYesUnknownNo
org-modeYes, org-mode has built-in export to HTML, Latex, .md and literate programming capabilities for multiple languages in a single documentNoYesYesYesNoNoYesYesNo
OTRSYes, Advanced reporting, configurable dashboardsNoYesYesYesYesYesYesYesYesNoNo
PhabricatorYes, integrated wiki and limited burn down chartsYesNoYesYesNoYesYesYesYesYesNo
RedmineYes, integrated wiki, discussion forums, news blogs, email integration, calendars, Gantt Charts, RSS, export to PDF, export to Excel/CSVYesYesYesYesOptionalYesYesYesOptional, when using PostgreSQLOptionalYes
Request TrackerYes, MediaWikiNoYesYesYesYesYesYesYesYesNo
RoundupYes, wiki can be integrated or linkedNo, can be implemented at tracker levelYesYesYesNo, can be implemented at tracker levelYesYesYesYes xapian, whoosh, SQLite FTS, PostgreSQL FTS, nativeYesYes
StarTeamNoYesYesNoYesNoNoUnknownNo
SupportworksYes - Integrated reporting wizard, customizable PHP reporting tool, dashboard, optional interface with Crystal Reports, export to Microsoft Excel/CSV, knowledge base, optional asset management toolNoYesNoYesYesYesUnknownNo
SysAidYes - LDAP/Email/Calendar integration, integrated Asset Management, integrated reporting, SSO, custom fields, export to CSV/PDF, KBNoYesYesYesYesYesYesYesUnknownNoNo
TeamworkYesYesYesYesYesYesNoYesYesYes Uses LuceneNo
TracYes, integrated wikiYesYesYesYesNoYesYesYesNoYes
TrackerSuite.NetYes. Dashboards. Graphical reports. Integration with Crystal Reports. Reports can be exported to Microsoft Excel.YesYesYesYesNoYesYesYesNoNoNo
TuleapYes, Kanban boards, Scrum planning and burndown charts, pies, Gantt, barrs, cardwall, Document Manager with approval workflow and fine grained permissions, wikisYesYesYesYesYesYesYesYes with plugin fulltextYes with plugin fulltextNoNo
WrikeYes, real-time customized reports, export to Excel, scheduled reports by mail, alerts, discussions, Gantt charts,NoYesYesYesNoYesYesUnknownYes
YouTrackYes: Wiki syntax, custom workflow, custom issue attributes, notifications (email, jabber, RSS, etc.), email integration, reports, export to HTML and CSV, integration with VCSs.YesYesYesYesYesYesYesYesYes (Uses Lucene)No
ZammadYes: Documentation integration/generation, reporting: integrated knowledge base, dashboardNoNoYesYesYesYesYesYesYesYesYes
SystemDynamic documentation integration/generationTest planning integrationCustomizable workflowUnicode supportCustom fieldsSLAPlugin APIMultiple projectsFull-text searchIndexed full-text searchIndexed file searchEdit conflict warning

Input interfaces

SystemWebMobile webEmailCLIGUIRESTSOAPMylynVisual StudioIntelliJ IDEAOthers
Apache BloodhoundYesNoOptionalNoNoNoNoYesNoNoYes XMLRPC
Assembla TicketsYesNoYesYesNoYesNoYesNoYesNo
AxosoftYesNoYesNoYesYesYesNoNoNoYes - iPhone
BugzillaYesNoYesYesYesYesYesYesNoYesYes XMLRPC
DebbugsNoNoYesYesNoNoNoNoNoNoNo
DolibarrYesYesYesNoYesYesNoNoNoNoNo
Faveo HelpdeskYesNoYesNoNoYesNoNoNoNoYes - Android App iOS App
FogBugzYesNoYesYesNoYesNoYesNoYesYes XML
FossilYesNoNoYesNoNoNoNoNoNoNo
FusionForgeYesNoNoNoNoNoYesNoNoNoNo
GLPIYesNoYesNoNoYesNoNoNoNoNo
GNATSYesNoYesYesYesNoNoNoNoNoNo
Helix ALMYesNoYesNoYesYesYesNoYesNoYes - XML
HP Quality CenterYesNoNoNoYesYesNoYesNoYes, via pluginYes]
JiraYesYesYesYesYesYesYesYesNoYesYes - Android App, iPhone App
LaunchpadYesNoYesNoNoYesNoNoNoNoYes - Python
MantisBTYesNoYesNoNoNoYesYesNoYesYes - Android App
Microsoft Dynamics CRMYesNoYesNoNoNoYesNoNoNoNo
org-modeNoNoNoYesNoNoNoNoNoNoNo
OTRSYesNoYesNoNoYesYesNoNoNoNo
PhabricatorYesNoYesYesYesYesNoNoNoYes, via pluginNo
RedmineYesYesYesPartialNoYesNoYesNoYesYes - Android App, iOS App
Request TrackerYesYes Responsive layout after 1.5.0. Partial in previous versions.YesYesNoYesNoNoNoNoNo
RoundupYesYes with Jinja2 template can be implemented per tracker for other templatesYesYesNo (use web)Yes new in 2.0NoNoNoNoYes XMLRPC
StarTeamYesNoNoNoYesNoNoNoYesNoNo
SupportworksYesNoYesNoYesYesNoNoNoNoNo
SysAidYesNoYesNoYesYesYesNoNoNoNo
Team Foundation ServerYesNoYesYesNoNoYesYesNoYes, via pluginNo
TracYesNoOptionalNoNoNoNoYesNoYesYes XMLRPC
TrackerSuite.NetYesNoYesNoNoNoNoNoNoNoNo
TrelloYesYesYesNoNoYesNoNoNoYesNo
TuleapYesNoYesYesNoYesYesYesNoNoNo
TwprojectYesNoYesNoNoNoNoNoNoNoNo
WrikeYesNoNoNoNoNoNoNoNoYes, via pluginNo
YouTrackYesYesYesNoYesYesNoYesNoYesNo
ZammadYesNoYesYesNoYesNoNoNoNoNo
SystemWebMobile WebEmailCLIGUIRESTSOAPMylynVisual StudioIntelliJ IDEAOthers

Notification interfaces

SystemEmailRSSAtomXMPPTwitter
Apache BloodhoundYesYesNoNoNo
Assembla TicketsYesYesNoNoYes
AxosoftYesYesNoNoNo
BugzillaYesYesYesNoNo
DebbugsYesNoNoNoNo
DolibarrYesNoNoNoNo
Faveo HelpdeskYesNoNoNoNo
FogBugzYesYesNoNoNo
FossilYesYesNoNoNo
FusionForgeYesYesNoNoNo
GLPIYesNoNoYesNo
GNATSYesNoNoNoNo
Helix ALMYesYesNoNoNo
HP Quality CenterYesNoNoNoNo
JiraYesYesNoYesNo
MantisBTYesYesNoNoYes
Microsoft Dynamics CRMYesNoNoNoNo
org-modeNoNoNoNoNo
OTRSYesNoNoNoNo
PhabricatorYesNoNoNoNo
RedmineYesYesYesYes, via pluginYes
Request TrackerYesYesNoNoNo
RoundupYesYesYesNoNo
StarTeamYesNoNoNoNo
SupportworksYesNoNoNoNo
SysAidYesNoNoNoNo
Team Foundation ServerYesNoNoNoNo
TracYesYesNoNoNo
TrackerSuite.NetYesNoNoNoNo
TwprojectYesYesNoNoYes
WrikeYesNoNoNoNo
YouTrackYesYesNoYesNo
ZammadYesNoNoNoYes
SystemEmailRSSAtomXMPPTwitter

Revision control system integration

SystemGitMercurialBazaarMonotoneDarcsCVSSubversionPerforceAccuRevClearCaseOthers
Apache BloodhoundYesYesYesYesYesYesYesOptionalYesNoNo
Assembla TicketsYesYesNoNoNoNoYesYesNoNoNo
AxosoftYesYesNoNoNoNoYesYesNoNoYes VSS, Vault Sourcegear
BugzillaYesYesYesNoNoYesYesYesYesNoNo
DebbugsNoNoNoNoNoNoNoNoNoNoNo
Faveo HelpdeskNoNoNoNoNoNoNoNoNoNoNo
FogBugzYesYesNoNoNoYesYesYesNoNo2
FossilNoNoNoNoNoNoNoNoYesNo1
FusionForgeYesYesYesNoNoYesYesNoNoNoNo
GNATSNoNoNoNoNoYesNoNoNoNoNo
Helix ALMYesNoNoNoNoYesYesYesNoNoYes - Surround SCM
HP Application Lifecycle ManagementNoNoNoNoNoYesYesYesYesNoNo
JiraYesYesNoNoNoYesYesYesYesNoYes
MantisBTYesYesNoNoNoYesYesNoNoNoNo
Microsoft Dynamics CRMNoNoNoNoNoNoNoNoNoNoNo
org-modeNoNoNoNoNoNoNoNoNoNoNo
OTRSNoNoNoNoNoNoNoNoNoNoNo
PhabricatorYesYesNoNoNoNoYesNoNoNoNo
RedmineYesYesYesNoYesYesYesYesNoNoNo
Request TrackerNoNoNoNoNoYesYesNoNoNoNo
RoundupNoYesNoNoYesNoYesNoNoNoYes can be implemented for any RCS at tracker level
StarTeamNoNoNoNoNoNoNoNoNoNoYes - StarTeam includes revision control
SupportworksNoNoNoNoNoNoNoNoNoNoNo
SysAidNoNoNoNoNoNoYesNoNoNoNo
Team Foundation ServerYesNoYesNoNoNoYesNoNoNoYes - TFS includes revision control
TracYesYesYesYesYesNoYesOptionalYesNoNo
TrackerSuite.NetNoNoNoNoNoNoNoNoNoNoNo
TuleapYesNoNoNoNoYesYesNoNoNoNo
TwprojectNoNoNoNoNoNoYesNoNoNoNo
WrikeNoNoNoNoNoNoYesNoNoNoNo
YouTrackYesYesNoNoNoYesYesYesNoYes3
ZammadNoNoNoNoNoNoNoNoNoNoNo
SystemGitMercurialBazaarMonotoneDarcsCVSSubversionPerforceAccuRevClearCaseOthers

Authentication methods

SystemForm basedPublic key cryptographyTwo-factorOpenIDOAuthLDAPShibbolethOthers
Apache BloodhoundYesOptionalNoOptionalNoYesUnknownNo
Assembla TicketsYesNoNoYesYesYes (private version)UnknownUnknown
AxosoftYesNoNoNoNoYesNoNo
BugzillaYesNoNoOptionalNoYesUnknownNo
DebbugsNoNoNoNoNoNoNoNo
Faveo HelpdeskYesNoNoNoYesYesNoNo
FogBugzYesUnknownUnknownUnknownUnknownYesUnknownUnknown
FossilUnknownUnknownUnknownUnknownUnknownNoUnknownUnknown
FusionForgeYesNoNoYesNoYesNoYes, CAS
GLPIYesNoYesNoNoYesNoNo
GNATSUnknownUnknownUnknownUnknownUnknownNoUnknownUnknown
Helix ALMYesOptionalNoOptionalNoYesNoYes - custom DLL, SAML
HP Quality CenterNoNoNoNoNoYesNoUnknown
JiraYesNoNoYesYesYesYes, via pluginYes, via Crowd
MantisBTYesNoNoYesYesYesUnknownNo
Microsoft Dynamics CRMUnknownUnknownUnknownUnknownUnknownYesUnknownUnknown
org-modeUnknownUnknownUnknownUnknownUnknownNoUnknownUnknown
OTRSYesYesYesUnknownUnknownYesUnknownUnknown
PhabricatorYesNoYesNoYesYesNoNo
RedmineYesYesYesYesNoYesYes, via Apache (using mod_rails)No
Request TrackerYesUnknownUnknownYesUnknownYesUnknownYes
RoundupYesUnknownYesYesUnknownYesYesYes
StarTeamUnknownUnknownUnknownUnknownUnknownNoUnknownUnknown
SupportworksUnknownUnknownUnknownUnknownUnknownYesUnknownUnknown
SysAidYesNoNoNoNoYesNoYes, CAS
Team Foundation ServerUnknownUnknownUnknownUnknownUnknownYesUnknownUnknown
TracYesOptionalNoOptionalNoYesUnknownNo
TrackerSuite.NetYesNoNoNoNoYesNoNo
TuleapYesNoNoYesYesYesNoNo
TwprojectYesUnknownUnknownUnknownUnknownYesUnknownYes, Simple container auth.
WrikeUnknownUnknownUnknownUnknownUnknownYesUnknownUnknown
YouTrackYesNoYesYesYesYesUnknownYes: JIRA account
ZammadYesNoNoNoYesYesYesYes: Twitter, Facebook, Google, Microsoft 365
SystemForm basedPublic key cryptographyTwo-factorOpenIDOAuthLDAPShibbolethOthers

Containers

SystemDocker ImageHelm chart
Apache BloodhoundUnknownUnknown
Assembla TicketsUnknownUnknown
AxosoftUnknownUnknown
BugzillaYes (Not official)Yes
DebbugsUnknownUnknown
Faveo HelpdeskUnknownUnknown
FogBugzUnknownUnknown
FossilUnknownUnknown
FusionForgeUnknownUnknown
GLPIUnknownUnknown
GNATSUnknownUnknown
Helix ALMUnknownUnknown
HP Quality CenterUnknownUnknown
JiraUnknownUnknown
MantisBTYes (Not official)Unknown
Microsoft Dynamics CRMUnknownUnknown
org-modeUnknownUnknown
OTRSUnknownUnknown
PhabricatorUnknownUnknown
RedmineYes (Official)Yes (Bitnami)
Request TrackerUnknownUnknown
RoundupYes (Official)Unknown
StarTeamUnknownUnknown
SupportworksUnknownUnknown
SysAidUnknownUnknown
Team Foundation ServerUnknownUnknown
TracUnknownUnknown
TrackerSuite.NetUnknownUnknown
TuleapUnknownUnknown
TwprojectUnknownUnknown
WrikeUnknownUnknown
YouTrackUnknownUnknown
ZammadYesYes
SystemDocker ImageHelm chart

See also

Notes

External links